Twilio vs Microsoft Teams
Which tool is right for you?
Quick Verdict
Choose Twilio if:
You need developers or tech companies
Choose Microsoft Teams if:
You need microsoft users or enterprise
Feature Comparison
| Feature | Twilio | Microsoft Teams |
|---|---|---|
| Free tier | ||
| Starting price | Custom | Custom |
| G2 Rating | 4.2/5 | 4.3/5 |
| API Available |
Pricing Comparison
Monthly Cost by Team Size
* Pricing estimates based on standard paid plans. Actual costs may vary.
Twilio
Pros
- Developer-friendly
- Global reach
- Reliable
- Flexible pricing
Cons
- Pay-as-you-go adds up
- Technical setup
- Support can be slow
Microsoft Teams
Pros
- Microsoft 365 integration
- Enterprise ready
- Included with M365
- Robust features
Cons
- Can be resource heavy
- Complex for small teams
- Notification overload